A: It is a non-profit corporation registered with the State and managed by a duly elected Board of Directors. Its purpose is to maintain all common areas and to govern the community in accordance with the provision of the legal documents: Covenants, Bylaws, and Articles of Incorporation. The governing legal documents for the association may be viewed online in External Documents. The corporation is financially supported by all members of the homeowner’s association. Membership is both automatic and mandatory.

A: The Covenants and By-laws are the governing legal documents that authorize the operation of the planned community as a non-profit corporation. The Documents were recorded by the County recorder’s office of the County in which the property is located and are included in the title to your property. The governing legal documents for the association may be viewed online in External Documents.

A: Our association has developed Rules and Regulations as provided for in our Governing Documents and have been adopted by the Board of Directors. Rules are established to provide direction to the homeowners for common courtesies with regard to parking, vehicles, pets, pool use hours, etc. In addition, Bethelview Downs has adopted Architectural Guidelines to make exterior changes to your home. Such changes may include patio covers, decks, landscaping, exterior color changes, etc. You can see full details regarding ACC requests and find the ACC Request Form in the Internal Documents on the Portal. These rules and guidelines are set up to maintain the aesthetic value and integrity of the community on behalf of all owners and protect the market value of your investment as well. Violations of these rules may result in action by the Board of Directors and a fine. In addition, if you proceed with an exterior improvement or change, without written approval of the Board of Directors, or Architectural Committee, as applicable, you will be required to remove or correct the alteration.

A: Board of Directors can change the rules at any time upon following applicable procedures. These rules and regulations are outlined in the Communities Governing Documents –  Covenants & Bylaws.

A: The Homeowner’s Association is a Non-Profit Corporation, and therefore a governing body is required to oversee its business. Decisions concerning homeowner association operations are made by a Board of Directors, which is made up of 5 volunteers who are initially appointed by the developer and thereafter elected by the community’s residents during the annual membership meeting. The Board appoints officers and depending on the number of units or homes in the association, they will usually determine how extensive a role each Board member takes. The Board may appoint a President, Vice-President, Secretary, Treasurer, and member-at-large and in many cases the By-Laws allow for one person to hold more than one office. Additionally, the Board may appoint other owners to serve on committees to assist with the operations. Examples include Landscaping, Finance and Budgeting, Maintenance, Social, and Architectural Committees.

A: The Board of Directors are responsible for making most operating and enforcement decisions on behalf of the homeowners’ association. These decisions include, but are not limited to, establishing budgets, enforcing the collection of assessments, making sure contracts are in place for the maintenance of the common areas, ensuring vendors are providing the work they were contracted to do, having proper insurance for the association, and establishing and enforcing the rules and regulations set forth in Association Covenant & By-Laws. The Board will often hire the services of a Management Company to help with some or all of these responsibilities.

A: Generally, HOA Board of Directors are unpaid volunteers who choose to sit on the Board voluntarily. Some may receive reimbursement for out-of-pocket expenses associated with Board membership.

A: The daily workload for maintaining the association is often very time-consuming for a volunteer Board of Directors. A management company is an independent firm that is contracted by the Board to provide such services as: Collection of assessments, supervision of subcontractors,  generation of financial statements and collection reports, handling notices and correspondence to the owners, helping the board to stay in compliance with the governing documents and laws, providing routine inspections of the property, as well as a general clearing house for communications with homeowners and the Board of Directors in an advisor capacity. The management company reports directly to the Board and all decisions are made by a majority vote of the Board of Directors. The management company may be reached online through the Make A Payment page on this website.

A: All Board meetings are open to members of the community. Board meetings are held at the Clubhouse on as needed basis. Dates and times will be communicated on the Community Calendar on Resident Portal.

A: Yes, all homeowners within a community association automatically become a member of that community association and are required to pay the assessment. The assessment covers all of the costs associated with operating a community association. You as an owner, whether living at the property or not living here, are responsible for the dues assessed to your property. 

A: Yes, HOA fees and assessments are mandatory and must be paid.

A: The assessment covers the operating expenses that the community association is legally responsible for. Typical expenses include insurance, water and sewer, gas and electricity, landscaping services, amenity maintenance and management. Assessments also cover the funding of reserves, which are funds accumulated to pay for future repair or replacement of major components for which the community association is responsible.

HOA fees and assessments do not ever go away unless the association was formed for architectural guidelines only or has been dissolved.

A: Owners are charged HOA fees and are responsible for paying them. Some owners choose to have their tenants pay the fees, but if there are any delinquencies the owner is ultimately responsible and collection action goes against the homeowner, not the renter.

A: Upon receiving a violation notice, a homeowner should immediately contact the Management Company and let them know in writing that they have received the notice, they will comply with the notice, and how quickly they can comply. Include any pertinent details you feel would be important. Once the violation has been corrected, send written notification saying it has been corrected.

If you would like to dispute the violation or if you have a hardship that should be considered, a written letter should be mailed to the management company stating your position. You rebuttal letter must be within ten days of receiving the violation letter.

A: As a member of Bethelview Downs HOA, you can join the communities private Facebook Group or participate in the Community Discussion on the Portal.  Neighborhood events can be found on the Resident Portal also. These events / committees may have specific group discussions if set up for the group. Click on the Portal Events tab to select the event or committee you’re interested in from the drop-down menu – join the conversation and let the chair of the event/committee know you would like to participate.

All homeowners should assume responsibility to protect property values and secure a lifestyle that all residents can enjoy. As a member of your community association, your legal responsibilities to the community association include complying with the governing documents, rules and regulations, architectural guidelines, policies and procedures, and paying the assessment necessary to operate the community association. Should you wish to influence the direction of the association it is advisable that you volunteer to serve on the Board of Directors.

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A: You can reserve court time by going to www.Reservemycourt.com. You will need to create your own account in order to access Bethelview Downs courts. Once your request is submitted, it will be sent to the Board or Committee member in charge to confirm sign up and time requested. Please see Tennis Court Rules & Regulations for full details.

A: The Board does not have authority over streetlights, roads, and sidewalk maintenance and repair. These are maintained by the County, so please call them with requests for repair or maintenance. If you are having trouble getting through, please reach out to our TCM Community Manager, Matt Sheffield. His contact information can be found on the Make A Payment tab of our site.